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VA System Terms of Use
This site is restricted to use only by customers of the Department of Veterans Affairs for viewing and
retrieving information only except as otherwise authorized. All use is monitored for authorized purposes,
and any use constitutes consent to monitoring, storage and retrieval, disclosure, analysis, access
restriction, investigation, or any other authorized actions. Any unauthorized access (or denial of access)
to this system, all files, and all data therein is prohibited and is subject to criminal, civil, and
administrative penalties under Federal Laws including, but not limited to, 18 U.S.C. 51030 (fraud and
related activity in connection with computers) and 18 U.S.C. 9701 (unlawful access to stored communications).
In addition, Federal Laws (18 USC 287 and 1001) provide for criminal penalties for knowingly submitting or
making false, fictitious, or fraudulent statements or claims. Further, this site is intended for use by the
public for viewing and retrieving public information only except as otherwise explicitly authorized. VA
information resides on and transmits through computer systems and networks funded by VA; all use is
considered to be understanding and acceptance that there is no reasonable expectation of privacy for
any data or transmissions on Government networks or systems. See http://www.va.gov/privacy for
further information on privacy. All transactions that occur on VA systems other than the viewing and
downloading of information on VA Web sites may be subject to review and action including (but not limited to)
monitoring, recording, retrieving, copying, auditing, inspecting, investigating, restricting access, blocking,
tracking, disclosing to authorized personnel, or any other authorized actions by all authorized VA and
law enforcement personnel. The use of this system constitutes the understanding and acceptance of these
terms. Unauthorized attempts or acts to either (1) access, upload, change, or delete information on this
system, (2) modify this system, (3) deny access to this system, or (4) accrue resources for unauthorized
use on this system are strictly prohibited and may be considered violations subject to criminal, civil,
or administrative penalties. All information entered via this portal is collected by an authorized third
party vendor for the VA and entered into the Beneficiary Travel claim processing system by secure transmission.
ES Account Inactive
Your account in ES is not yet active.
Contact your Travel Clerk for more information.
Unable to Complete Login
Your attempt to log into BTSSS via ACCESSVA has not been successful due to insufficient information. Please contact the VA Help Desk for further assistance.
Click the 'Log Out' button to log out completely.
If you are a JAWS user, please refer to the JAWS Job Aid before using BTSSS.